This qualification reflects the role of counsellors, who work with clients on personal and psychological issues using established counselling modalities. They use communication, micro-counselling and interviewing skills and draw on varied counselling therapies to assist clients. At this level, the counsellor will be working in defined and supported counselling roles in established agencies rather than in independent practice.


12 months (full time) and 24 months (part time)


Face to face (classroom based)


Level 1, 22B Somerton Road
Somerton, VIC 3062


Employment pathways from this qualification include, but are not limited to:

  • Counsellor
  • Generalist Financial Counsellor
  • Rural Financial Counsellor
  • More detailed information can be found at Myskills (Commonwealth Government)

    Australian Apprenticeship Pathways


    On completion of this qualification, you may gain credit in other courses in other community services areas as well as business and management (elective dependant).


    All applicants must satisfy the Academic Requirements and complete a Pre-Training Review.

    Academic Requirements

    To meet the Academic Requirements, you must satisfy one of the following:

  • Provide a copy of a Senior Secondary Certificate of Education that has been awarded to the student by an agency or authority of a State or Territory for the student’s completion of year 12; or
  • Undertake an approved LLN test and demonstrate competence at or above Exit Level 3 in the Australian Core Skills Framework (ACSF) in both reading and numeracy; or
  • Provide a copy of a certificate that a qualification at level 4 or above in the Australian Qualifications Framework (AQF) has been awarded to the student by a body registered to award the qualification in the AQF in Australia and the course was delivered in English.
  • Pre-Training Review Requirement

  • For each applicant, Infinity Institute Australia will conduct a Pre-Training Review of applicant’s current competencies. The Pre-Training Review will:
  • identify any competencies previously acquired (RPL, recognition of current competency (RCC) or credit transfer); and
  • ascertain a suitable, and the most suitable, qualification for student to enrol in, based on the individual’s existing educational attainment, capabilities, aspirations and interests and with due consideration of the likely job outcomes from the development of new competencies and skills; and
  • ascertain that the proposed learning strategies and materials are appropriate for that individual; and
  • identify any barriers to learning and steps to overcome it.

    To be awarded CHC51015 Diploma of Counselling, students must successfully complete a total of 17 units of competency, comprising of 13 core units and four (4) elective units. The core units are as follows:

  • CHCCCS019 : Recognise and respond to crisis situations
  • CHCCSL001 : Establish and confirm the counselling relationship
  • CHCCSL002 : Apply specialist interpersonal and counselling interview skills
  • CHCCSL003 : Facilitate the counselling relationship and process
  • CHCCSL004 : Research and apply personality and development theories
  • CHCCSL005 : Apply learning theories in counselling
  • CHCCSL006 : Select and use counselling therapies
  • CHCCSL007 : Support counselling clients in decision-making processes
  • CHCCSM005 : Develop, facilitate and review all aspects of case management
  • CHCDIV001 : Work with diverse people
  • CHCDIV002 : Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG001 : Work legally and ethically
  • CHCPRP003 : Reflect on and improve own professional practice
  • The four (4) elective are as follows:

  • BSBLDR511 : Develop and use emotional intelligence
  • BSBWOR501 : Manage personal work priorities and professional development
  • CHCPOL003 : Research and apply evidence to practice
  • CHCCOM003 : Develop workplace communication strategies

    Your existing skills, knowledge and experience can help you get a recognised qualification, through an assessment process called Recognition of Prior Learning (RPL). You could be granted a full or part qualification, saving you valuable time and money, while enhancing your career prospects.

    The process could suit you if you have:

  • Paid or unpaid work experience
  • Prior formal training
  • Skills and knowledge gained on the job
  • Community work experience
  • Short course and work-based learning
  • Trade skills
  • Other life experience
  • Credit Transfer

    Credit transfer is one of a number of processes for establishing credit. It provides a means for students to gain credit in an AQF qualification on the basis of completed components of another AQF qualification or other formal learning.

    The credit transfer process involves:

  • Mapping, comparing and evaluating the extent to which the learning outcome, discipline content and assessment requirements of the individual components of one qualification are equivalent to the learning outcomes, discipline content and assessment requirements of the individual components of another qualification, and
  • Making a judgment about the credit to be assigned between the matched components of the two qualifications.

    Total course fees for CHC51015 Diploma of Counselling is $18,097.00. Breakdown of the total course fees is as following:

    Tuition fees: $18,097.00

    Non-tuition fees: $0

    Total course fees: $18,097.00

    Payment options for tuition fees for students in the course are as follows:

  • Up-front payments for all tuition fees
  • Up-front deposit with payment plan
  • Government loan via the VET Student Loan (VSL) scheme for eligible students for all or part of the tuition fees. Please note that the VSL covers only tuition fees. The VSL loan cap amount approved by the Department for CHC51015 Diploma of Counselling is $18,097.00. Students will be liable to pay the difference between the covered fees and the total tuition fee for a course. Covered fees are the amount of the course tuition fees that are covered by a VET student loan. This will be set out on your VET Student Loans Statement of Covered Fees.
  • *** Note that VET Student Loans will not be approved for students who do not meet eligibility requirements and that a VET student loan gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid ***


    Applications for this course are made directly to Infinity Institute Australia. Please contact Infinity Institute Australia at admin @ or +61 3 8339 0030 for assistance.